Our Live Customer Reviews

  • 5
    1504 (97.2%)
  • 4
    30 (1.9%)
  • 3
    6 (0.4%)
  • 2
    4 (0.3%)
  • 1
    4 (0.3%)
99% of customers rate this company 4- or 5-stars
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  • 1 ★ Reviews
Grayson M. Verified Customer
01-08-25

Joseph was integral to helping us come to a solution that worked for everyone, for the present and moving forwards as well! He was wonderful to work with and an excellent representative for the company.

Customer Service
5 / 5
Product Satisfaction
4 / 5
Ed K. Verified Customer
01-08-25

The memory sticks work just fine

Product Satisfaction
5 / 5
Neil F. Verified Customer
01-03-25

Just like our large order in 2023, our 2024 order was fantastic. Lana, as always, was a huge help and a pleasure to work with. Thank You so much!

Product Satisfaction
5 / 5
Manuel C. Verified Customer
01-02-25

You're the best, guys. Joey, thanks for everything.

Customer Service
5 / 5
Product Satisfaction
5 / 5
Amy S. Verified Customer
12-30-24

Always a great job!

Product Satisfaction
5 / 5
Lew Verified Customer
12-28-24

Ultra fast ship. Great product

Product Satisfaction
5 / 5
Brody M. Verified Customer
12-27-24

USB Memory Direct provided great and efficient customer service, a very easy design process, and overall just great collaboration between myself and my salesperson that made getting the custom USBs from the initial quote to the delivery a breeze. I would 100% do business with them again in the future!

Product Satisfaction
5 / 5
Darla S. Verified Customer
12-27-24

Love the magnetic balls

Product Satisfaction
5 / 5
Harry G. Verified Customer
12-26-24

they look good and work well love the little usb c fan you sent thanks

Product Satisfaction
5 / 5
Ashlyn B. Verified Customer
12-26-24

My sales rep Joseph Calvani was very nice and helpful!

Product Satisfaction
5 / 5
Lisa A. Verified Customer
12-24-24

The custom USB drives look great!

Product Satisfaction
5 / 5
Lisa A. Verified Customer
12-23-24

Just wanted to give a big Thank YOU to Enrique Diaz, he has always been so helpful and efficient on my orders. I just wanted to let you know that we are very happy with the service we received from him.

Product Satisfaction
5 / 5
Peggy P. Verified Customer
12-20-24

some of the USB's don't work

Reply from usbmemorydirect.com

Hi Peggy,

Thank you for leaving us a review. We appreciate you taking the time to bring this to our attention. We're sorry to hear that some of your drives don't seem to be working. We offer a lifetime warranty on our drives and would love to help get this issue sorted out. Please get in touch with our sales team by calling 1.866.404.4645 during our office hours or send our team a message to sales@usbmemorydirect.com. We look forward to assisting you further.

Sincerely,
The UMD Team

Product Satisfaction
4 / 5
Dan G. Verified Customer
12-19-24

We received the order. Haven't tested them out yet. Thank you.

Product Satisfaction
5 / 5
Chris P. Verified Customer
12-18-24

Good quality graphics on the USB thumb drives and very quick service/ delivery.

Product Satisfaction
5 / 5
Charlene R. Verified Customer
12-16-24

good experience, Lana is always attentive and timely at getting a new order placed.

Reply from usbmemorydirect.com

Hi Charlene,

Thank you for leaving us such a great review! Lana is definitely an asset to our Team. I'll be sure to pass along your kind words. We look forward to working with you in the future.

All the best,
The UMD Team

Product Satisfaction
5 / 5
Scott Verified Customer
12-16-24

Easy to order, virtual proof was great. Very satisfied with product.

Product Satisfaction
5 / 5
Alexander Cole Verified Customer
12-16-24

Service was great.

Product Satisfaction
5 / 5
Allan J. Verified Customer
12-12-24

Great service and product. Have placed multiple orders with no issues.

Product Satisfaction
5 / 5
Braden Q. Verified Customer
12-11-24

good

Product Satisfaction
5 / 5